Staff – HQ and Regional Representatives

HQ Staff
Click on the crosses below for direct contact details for all ISA colleagues. We encourage you to use direct lines, mobiles or to email direct to the appropriate named colleague.

Rudolf Eliott Lockhart – CEO
01799 581692

Karen Goddard – Office Manager and PA to the CEO

01799 581698
07594 844133

Karen has had a varied career, including in the cricket industry, computer hardware manufacturer, financial advice and music publishing (OUP), since completing her German degree. Before joining ISA in 2013, she most recently worked for eight years in secondary schools in the maintained sector. She enjoys spending time gardening, attending music concerts and learning languages (for fun!) In her free time she volunteers at the local cinema, with the St Mary’s church choir and with the Sunday School at the Baptist Church, where her husband is the Minister.

Peter Woodroffe – Deputy Chief Executive Officer

01799 581694
Peter is a Christian and serves as a trustee in his local church, is married to Liz, and father of Hannah, Thomas and Emily. He is also a governor at their local academy, and also enjoys cycling, swimming and boardgames. Prior to joining ISA as DCEO, he was an ISA member, and head in Nottingham for three years. Peter loves working for ISA and enjoys building relationships with, and supporting our members. Peter’s first degree and PhD were in maths and he can occasionally be found indulging himself in mathematical puzzles. Peter also enjoys keeping the office tidy by consuming any abandoned biscuits or cake.

Lesley Rea – Senior Membership Assistant
01799 581699

Lesley worked 15 years in the clothing industry as a fashion buyer for a number of household high street brands. After searching across Berkshire, Hertfordshire and Essex she, her husband and two daughters fell in love with Saffron Walden and have lived there since 2011. Lesley is a keen long distance runner and loves trashy TV shows much to her husband’s chagrin.

Joanne Snow – Membership and Accounts Assistant

Joanne Snow
01799 581693
Previously working in London, Jo moved to Saffron Walden 12 years ago and took time out from work to spend with her two daughters and her pet Maltese dog. She enjoys yoga, spending time with her family and being creative by making purses in her spare time.
Jo is very much enjoying being part of the membership team and supporting the finance Committee.

Alice Thompson – Professional Development Officer

01799 581696
After completing her degree at Kings College London, Alice worked in hospitality events during the 2012 London Olympics. She then began working at The Key in Marketing and Events. When she moved to Cambridge in 2014, she joined the ISA. Since moving to the next door village from ISA, she enjoys visiting her dog at lunch time, but is yet to convince Neil we need an office dog.

Jennie Quillen – Senior Marketing and Events Assistant

01799 581697
Jennie was studying Business Administration and working in Customer Services at a Children’s Entertainment Centre, when she found her passion for marketing. She was able to create a new marketing role within her organisation, and worked on developing the company’s campaign strategies for a further 2 years before moving to ISA. Jennie’s enthusiasm for marketing has only grown since then, and she has completed her Level 3 Qualification with the Chartered Institute of Marketing. Being half American, she aspires to one day live in New York City or California.

Helen Marks – Marketing and Events Assistant

01799 581695
Working for 15 years for an international investment bank in London, Helen organised high profile corporate events and client hospitality. In 2011 her husband’s job prompted a move to Dubai where she lived the expat life for a few years but, tiring of the sun, she returned to the UK and joined ISA. Outside work she likes to spend her time on the sidelines watching her twin teenage sons play rugby, hockey, cricket…

Gemma Golab – Senior Finance Assistant
01799 619803
Gemma joined ISA in September 2019 after having worked in finance for a local sight-loss charity, and for the NHS before that. She is a qualified bookkeeper having completed Level 2 and 3 in Accounting with AAT and hopes to complete Level 4 in the near future. Outside of work Gemma enjoys spending time with her husband & son (and beautiful but slightly annoying cat), walking, and going to the pub!

Marie-Ange Moncuy – National Arts Office
01700 800368
Originally from France, Marie-Ange studied Performing Arts, Marketing and Communication in Paris. She travelled around Australia for a year, before moving to England. Marie-Ange brings some welcome joie de vivre and je ne sais quoi to the office, making the rest of the team feel sophisticated by association with her.

Olivia Still – National Arts Assistant
Olivia Still01799 619802
Olivia has a passion for the Arts, having trained at Drama School, graduating with a BA (Hons) in Acting. Over the years she has sung in bands, worked with companies providing backing vocals, as well as featuring on Sky One in an A Cappella group. A newcomer to Saffron Walden, Olivia is enjoying getting to know the area and is now happily married as of August 2019.

Scott Brand – National Sports Officer

Scott Brand
01799 610189
07842 767165
Scott is an avid sportsman who came over from Zimbabwe in 2009 after representing his country in water polo, and his county in rugby, hockey and swimming. Working hard to get himself qualified in the relevant fields in order to get where he is today Scott has experienced teaching in Sussex which included leading the swimming, athletics and cross-country programmes and has coached all seasonal sports. Scott graduated with a BSc (Honours) Sport,  Fitness and Coaching degree from the Open University.

Emily Ward – National Sports Assistant

Emily Ward
01799 610181
07842 767163
Before joining ISA, Emily worked for the Lawn Tennis Association for nearly 10 years, with a particular focus on developing regional competition provision and is now looking forward to working across a multitude of national sports. As a keen tennis player, she enjoys competing in local leagues (come rain, shine or snow) and organising social events for her tennis club in Great Dunmow. Emily also enjoys hitting the golf course, putting on her running shoes and cooking for friends and family.


Regional Representatives 
There are 7 Regional Representatives, who work remotely to represent each ISA Area. They offer an additional level of support for our members and provide pastoral visits to all schools on a yearly basis.

Emma Howard – ISA North


Victoria Kennington – ISA South West


Barbara McKeown- ISA East Anglia


Sue Manser – ISA London West


Lynn Maggs-Wellings – ISA London North


Susan Webb – ISA London South


Barbara Forster – ISA Midlands



ISA Advice Lines

ISA Advice Line 01799 523 619 (Main Office)
ISA Legal Services through Penningtons 0207 7457 3117 (Office Hours)


Contacts for Specific Queries

 Arts Marie-Ange Moncuy
 Changes to schools Peter Woodroffe
 Pastoral support to Heads Regional Representatives
 Course and Conference bookings Courses
 Exhibiting enquiries Helen Marks
 Sponsorship enquiries Jennie Quillen
 Education matters Rudi Eliott Lockhart
 Inspection Peter Woodroffe
 Invoicing Accounts
 Membership Peter Woodroffe
 Publications Rudi Eliott Lockhart
 Gold Supplier enquiries Alice Thompson
 Media enquiries Rudi Eliott Lockhart
 Schools News Submissions Courses
 Professional Development Alice Thompson
 Sport Scott Brand