Conversations with parents about their child’s behaviour can be sensitive, emotionally charged, and sometimes confrontational. Yet when handled well, these discussions are powerful opportunities for collaboration and positive change. This session equips teachers and leaders with tools to approach such conversations with confidence and clarity. We’ll cover effective communication techniques, strategies for de-escalation, and ways to build trust and partnership with families. By the end, you’ll feel more prepared to turn challenging meetings into constructive dialogues that benefit both the child and the school community.
