[SLP] This is a Senior Leadership Pathway course and attendance works towards the ISA Certificate in Advanced School Leadership (4 credits). See more information here.
Date(s) - 17/03/2021
10:00 am - 3:30 pm
Suitable for: Heads, Deputy Heads, Heads of Department and Pastoral Leaders
All who are responsible for management and leadership in a school will periodically have to deal with difficult people whether they be pupils, parents or colleagues. This can lead to conflict situations which can be a significant source of stress and anxiety for senior staff.
This course will explore the legal considerations that need to be borne in mind and also, through a series of scenarios, provide practical advice on how difficult people can be dealt with efficiently, fairly and to the benefit of the school.
The aims of the course are to:
- Provide guidance on how to deal with instances of serious pupil misbehaviour in a legally compliant manner
- Provide strategies for dealing with various types of difficult parents
- Equip leaders with the knowledge and skills to challenge staff under-performance and deal with misconduct
- Identify reasons for resistance to change and explore ways it can be overcome
Course tutor: Steve Boyes
*We are a CPD Member and this course is in the process of being CPD accredited. A CPD Accredited Certification will demonstrate recognisable improvement within your proficiency and skillsets, and compliment your career aspirations.
For those who require accommodation, the Crown House Hotel is a short walk from ISA House. Mention you are attending an ISA course when booking, to receive a preferential rate of £85.
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